Shipping policy

Processing Times

Orders are typically processed within 1–3 working days. During busy periods or sales, processing may take slightly longer, but we always work to get your order out as quickly as possible.

UK Shipping

We ship across the UK using reliable courier and Royal Mail services. Standard delivery usually arrives within 2–5 working days after dispatch. Tracked or express options may be available at checkout.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen delivery method.

Order Issues

If your order arrives damaged, is missing items, or hasn’t arrived within the expected timeframe, contact us within 14 days and we’ll help resolve it.

Address Accuracy

Please ensure your shipping address is correct at checkout. We cannot replace or refund orders shipped to an incorrect address provided by the customer.